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Friday, May 15th, 2026 5:41 PM

Getting an "Access Denied" message on many websites

Please help.
I can't access certain websites, getting an "Access Denied" message or something similar. This is at the level of my WAN network since I can't access them on any device connected directly to my router.

Tried the following: 

  •     Clearing cache & cookies
  •     Allowing third-party cookies
  •     Different browsers including the private/incognito modes. (Chrome, Edge, Firefox, Brave)
  •     Different devices on the same network
  •     Restarting modem and router
  •     Leaving modem off for hours to try to force a IP address change. IP did not change.
  •     Replaced modem with a newer model. 
  •     Called Xfinity 2nd level support to request a IP address change. Request was denied.
  •     Confirming: I'm not running a VPN or proxy on any device.

Some of the sites I can't access:

https://www.homedepot.com/

https://www.lowes.com/

https://www.hulu.com/

https://www.wellsfargo.com/

https://www.morganstanley.com/

https://www.td.com/us/en/personal-banking

https://www.schwab.com/

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