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2 Messages
Getting a lot of t3 and t4 errors
Had a tech out already and the line checked out. They even installed a new line and removed all splitters. Trying to figure out if it's an issue with my modem or if it's equipment down the line.
11/06/2025 09:45:59 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:45:39 Notice Successful LAN WebGUI login from 68.50.59.111 on 11/06/25 at 9:45 AM
11/06/2025 09:45:20 Notice Failed LAN WebGUI login attempt from 68.50.59.111 on 11/06/25 at 9:45 AM
11/06/2025 09:44:53 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:44:40 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:44:39 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:44:37 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
11/06/2025 09:44:24 Notice CMSTATUS:US_Diplexer_Mode_Change: [TLV-21.1], [5-85MHz].
11/06/2025 09:44:24 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.3], [1002MHz].
11/06/2025 09:44:24 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.2], [258MHz].
11/06/2025 09:44:24 Notice CMSTATUS:US_Diplexer_Mode_Change_Ignored: [TLV-9], [85MHz].
11/06/2025 09:44:18 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:44:08 Notice CM-STATUS message sent. Event Type Code: 6; Chan ID: 3; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:44:05 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:43:43 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 25; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:43:24 Warning Lost MDD Timeout;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:43:23 Notice CM-STATUS message sent. Event Type Code: 2; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:43:19 Critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:43:08 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:40:29 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:38:54 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:38:27 Critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:33:53 Notice Successful LAN WebGUI login from 68.50.59.111 on 11/06/25 at 9:33 AM
11/06/2025 09:30:08 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:24:14 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:18:44 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:15:01 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 12; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:14:40 Critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:09:00 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:07:29 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 09:02:48 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:58:41 Critical No Ranging Response received - T3 time-out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:56:40 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:51:58 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:45:26 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:35:14 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:34:52 Critical No Ranging Response received - T3 time-out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:34:02 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:25:52 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:23:41 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:16:55 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:12:24 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:08:15 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 08:02:07 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:56:30 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:54:17 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 14; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:54:10 Critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:51:32 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:46:07 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:43:15 Notice Successful LAN WebGUI login from 68.50.59.111 on 11/06/25 at 7:43 AM
11/06/2025 07:40:52 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:40:20 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:40:20 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:40:16 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
12/31/1969 19:00:51 Notice CMSTATUS:US_Diplexer_Mode_Change: [TLV-21.1], [5-85MHz].
12/31/1969 19:00:51 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.3], [1002MHz].
12/31/1969 19:00:51 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.2], [258MHz].
12/31/1969 19:00:51 Notice CMSTATUS:US_Diplexer_Mode_Change_Ignored: [TLV-9], [85MHz].
12/31/1969 19:00:46 Notice CMSTATUS:DS_Diplexer_Mode_Initialization: [108-1002MHz].
12/31/1969 19:00:45 Notice CMSTATUS:US_Diplexer_Mode_Initialization: [5-42MHz].
11/06/2025 07:38:24 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:38:08 Critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:37:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:35:39 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:35:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:28:56 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:28:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:25:17 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:25:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:16:48 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:16:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:14:00 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:13:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:08:45 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:08:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:02:58 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 07:02:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:54:49 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:54:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:51:42 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:51:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:45:21 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:45:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:41:15 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:41:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:31:04 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:30:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:29:30 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:29:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:18:43 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:18:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:17:02 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:16:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:08:05 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:07:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:05:50 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 06:05:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 05:58:05 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 05:57:12 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
11/06/2025 05:54:00 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=*****;CMTS-MAC=****;CM-QOS=1.1;CM-VER=3.1;
power looks good but here it is:
DOWN
| 12 | Locked | 256QAM | 423000000 Hz | 3.0 dBmV | 40.9 dB | 0 | 0 |
| 4 | Locked | 256QAM | 375000000 Hz | 2.7 dBmV | 40.9 dB | 0 | 0 |
| 20 | Locked | 256QAM | 471000000 Hz | 3.5 dBmV | 43.4 dB | 0 | 0 |
| 28 | Locked | 256QAM | 519000000 Hz | 3.3 dBmV | 40.9 dB | 0 | 0 |
| 1 | Locked | 256QAM | 357000000 Hz | 2.5 dBmV | 40.9 dB | 0 | 0 |
| 2 | Locked | 256QAM | 363000000 Hz | 2.6 dBmV | 40.9 dB | 0 | 0 |
| 3 | Locked | 256QAM | 369000000 Hz | 2.6 dBmV | 40.9 dB | 0 | 0 |
| 5 | Locked | 256QAM | 381000000 Hz | 2.8 dBmV | 40.9 dB | 0 | 0 |
| 6 | Locked | 256QAM | 387000000 Hz | 2.7 dBmV | 40.9 dB | 0 | 0 |
| 7 | Locked | 256QAM | 393000000 Hz | 2.9 dBmV | 40.9 dB | 0 | 0 |
| 8 | Locked | 256QAM | 399000000 Hz | 2.8 dBmV | 40.9 dB | 0 | 0 |
| 9 | Locked | 256QAM | 405000000 Hz | 2.9 dBmV | 40.9 dB | 0 | 0 |
| 10 | Locked | 256QAM | 411000000 Hz | 2.9 dBmV | 43.4 dB | 0 | 0 |
| 11 | Locked | 256QAM | 417000000 Hz | 3.0 dBmV | 40.4 dB | 0 | 0 |
| 13 | Locked | 256QAM | 429000000 Hz | 3.0 dBmV | 40.9 dB | 0 | 0 |
| 14 | Locked | 256QAM | 435000000 Hz | 3.0 dBmV | 43.4 dB | 0 | 0 |
| 15 | Locked | 256QAM | 441000000 Hz | 3.1 dBmV | 40.4 dB | 0 | 0 |
| 16 | Locked | 256QAM | 447000000 Hz | 3.1 dBmV | 43.4 dB | 0 | 0 |
| 17 | Locked | 256QAM | 453000000 Hz | 3.4 dBmV | 40.9 dB | 0 | 0 |
| 18 | Locked | 256QAM | 459000000 Hz | 3.3 dBmV | 43.4 dB | 0 | 0 |
| 19 | Locked | 256QAM | 465000000 Hz | 3.4 dBmV | 43.4 dB | 0 | 0 |
| 21 | Locked | 256QAM | 477000000 Hz | 3.6 dBmV | 43.4 dB | 0 | 0 |
| 22 | Locked | 256QAM | 483000000 Hz | 3.6 dBmV | 40.9 dB | 0 | 0 |
| 23 | Locked | 256QAM | 489000000 Hz | 3.4 dBmV | 40.9 dB | 0 | 0 |
| 24 | Locked | 256QAM | 495000000 Hz | 3.5 dBmV | 43.4 dB | 0 | 0 |
| 25 | Locked | 256QAM | 501000000 Hz | 3.5 dBmV | 40.9 dB | 0 | 0 |
| 26 | Locked | 256QAM | 507000000 Hz | 3.4 dBmV | 43.4 dB | 0 | 0 |
| 27 | Locked | 256QAM | 513000000 Hz | 3.3 dBmV | 40.9 dB | 0 | 0 |
| 29 | Locked | 256QAM | 525000000 Hz | 3.2 dBmV | 43.4 dB | 0 | 0 |
| 30 | Locked | 256QAM | 531000000 Hz | 3.4 dBmV | 43.4 dB | 0 | 0 |
| 31 | Locked | 256QAM | 537000000 Hz | 3.1 dBmV | 40.9 dB | 0 | 0 |
| 32 | Locked | 256QAM | 543000000 Hz | 3.0 dBmV | 43.4 dB | 0 | 0 |
| 193 | Locked | OFDM PLC | 690000000 Hz | 3.3 dBmV | 44.0 dB | 2535056 | 660 |
| 194 | Locked | OFDM PLC | 957000000 Hz | 0.9 dBmV | 43.0 dB | 3689196 | 0 |
UP
| Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
| 3 | Locked | SC-QAM | 29200000 Hz | 6400000 | 44.0 dBmV |
| 4 | Locked | SC-QAM | 35600000 Hz | 6400000 | 44.5 dBmV |
| 1 | Locked | SC-QAM | 16400000 Hz | 6400000 | 42.8 dBmV |
| 2 | Locked | SC-QAM | 22800000 Hz | 6400000 | 43.5 dBmV |
| 41 | Locked | OFDMA | 36200000 Hz | 44400000 | 37.8 dBmV |
I've had a tech out and the lines are supposed to be good so. IDK
XfinityJoe
Official Employee
•
1.1K Messages
1 month ago
Good morning @rabidbadger82, we would be happy to look into this with you.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
(edited)
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EG
Expert
•
114.9K Messages
1 month ago
@rabidbadger82 @XfinityJoe
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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rabidbadger82
Visitor
•
2 Messages
16 hours ago
So far, I've had 3 techs out and multiple times they've tried to fix the issue. Still getting tons of t3 time outs with no resolution. It seems every time something is "adjusted" it just gets worse.
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