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Friday, November 22nd, 2024 3:30 AM

Geo Location

Is Xfinity having issues with geo location in Decatur Illinois? Allow of my home devices are having trouble with location and my YouTube TV account keeps reverting to Chicago area on my TVs. 

Gold Problem Solver

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26K Messages

17 hours ago

Comcast/Xfinity assigns your public IP address, but does not control where others think that IP is located. That's handled by third parties. https://forums.xfinity.com/conversations/your-home-network/fix-geolocation-of-my-ipaddress/666127b51e56d61567f91b4d?commentId=66618f1609e34b487ca2560a may help you correct the location info.

Changing you public IP may or may not change where these third parties think you are located. If you're using your own modem and router, you can use the router's "clone MAC" feature to change your IP.

If you're using a rental Comcast device, they do not provide a way to change the IP address, and they won't change it for you, so you'd have to:

  • swap out the gateway for another, or
  • place the gateway in bridge mode and connect a Wifi router, or
  • replace your gateway with customer-owned equipment

A VPN is another possibility. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Expert

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107.1K Messages

6 hours ago

The concern is not "Community Center / Guidelines" related................................ Topic moved here to the proper help section.

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