1 Message
gateway set up
My equipment is properly plugged in and I can get the flashing white light. I can find the "XFINITYSETUP" wifi on my phone but the set up in the app is not working
1 Message
My equipment is properly plugged in and I can get the flashing white light. I can find the "XFINITYSETUP" wifi on my phone but the set up in the app is not working
XfinityThomasA
Official Employee
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1.5K Messages
15 days ago
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EG
Expert
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106K Messages
15 days ago
@user_vpd6gu @XfinityThomasA
As far as I know, if the light is flashing and not steadily lit, the system can't see the modem to be able to activate it.
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EG
Expert
•
106K Messages
15 days ago
@user_vpd6gu
Is this a new move-in / new install ?
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