Visitor
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1 Message
Gateway router
Supposedly the gateway router is supposed to be flashing white or having a steady White light instead mine has an orange light flashing it hasn't gone white what does that mean
Visitor
•
1 Message
Supposedly the gateway router is supposed to be flashing white or having a steady White light instead mine has an orange light flashing it hasn't gone white what does that mean
EG
Expert
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122.7K Messages
2 days ago
First. Is this a new service install / new move-in or an existing service ? Are you able to access the internet ?
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XfinityJoe
Official Employee
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1.6K Messages
7 hours ago
Good morning @user_gjotyv. That blinking orange light usually means the gateway is having trouble connecting and locking in on a signal. We would be happy to assist if you are still unable to connect. You can learn what the gateway status indicators mean here
https://www.xfinity.com/support/articles/xfi-gateway-led-lights
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EG
Expert
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122.7K Messages
2 hours ago
@user_gjotyv
My questions ?
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