I did, there doesn't seem to be any. I have restarted a few times. Comcast cannot see my modem when I try through their website. The WiFi light on the front just flashes/flickers.
@thomsonfam_5 I would be happy to help and look into your internet connection concern. send us a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
Responses
Mariuch1722
New Poster
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5 Messages
1 m ago
Just tagging in. I am having the same problem. sigh.
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EG
Expert
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88K Messages
1 m ago
@thomsonfam_5
First, check here for info on any possible local outages;
https://www.xfinity.com/support/status
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Mariuch1722
New Poster
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5 Messages
1 m ago
I did, there doesn't seem to be any. I have restarted a few times. Comcast cannot see my modem when I try through their website. The WiFi light on the front just flashes/flickers.
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XfinityAshley
Official Employee
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112 Messages
1 m ago
@thomsonfam_5 I would be happy to help and look into your internet connection concern. send us a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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EG
Expert
•
88K Messages
1 m ago
@thomsonfam_5
Did you check that link for any possible outages ?
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