Xfinity forced to me upgrade due to a package change in December. WiFi keeps dropping. I had my own Modem which never dropped. I’ll be calling customer service soon
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Mine does too ... even when I am right next to the Gateway. Googling this I think it is a problem with the Gateway. Very frustrating. Did customer service help you?
EG
Expert
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111.4K Messages
5 years ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
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spmmcg
New Poster
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1 Message
5 years ago
Mine does too ... even when I am right next to the Gateway. Googling this I think it is a problem with the Gateway. Very frustrating. Did customer service help you?
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