Visitor

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7 Messages

Friday, December 12th, 2025 1:41 AM

Gaming Help (Xbox series X)

Hello so my NAT type is essentially closed and i’ve been trying to change it to open. I’ve tried port forwarding but that didn’t work. So I found out there’s a setting on https://10.0.0.1 i’d have to change but for some reason it claims that my login I use on Xfinity is incorrect. The login located on the back of the modem doesn’t work as well.

Any tips or advice? (I’ve tried resetting the modem and console multiple times).

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Official Employee

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487 Messages

3 days ago

 

Hey there, user_65f4ym! We appreciate you reaching out on our XFINITY Community forum this weekend. Rest assured, you have reached the right team to assist you with managing your port forwarding concerns. You will need to log in to the XFINITY app to manage your port forwarding settings as we have implemented this change recently. Please follow the steps below once you have logged in the app. 
-Go to WiFi tab
-Advanced settings
-Port forwarding
-Select your Xbox
-Choose "Manual Setup"
-Enter your specific ports
I have provided a link here with more information at Advanced Settings in XFINITY App. Please let us know if you need any further assistance as we are always happy to assist! 

Expert

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114.9K Messages

17 hours ago

@XfinityRichard 

There's nothing an end user can do to circumvent a "CG NAT" as it is in the Comcast WAN network topography.

(edited)

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