New Poster
•
2 Messages
Frequently dropped internet connection and slow speed
I have Xfinity 200mb plan and and a xfinity XB6-T new modem. My PC is hardwired directly to modem. No routers,. No VPN. I loose connection several times a day on PC as well as on all other devices connected on wifi. Also i dont get more than 70mb on my hardwired PC.. This has been happening for 4-5 months.
Comcast techinician checked all wiring inside, outside, replaced modem and also checked signal at the box. All looks good. So he connected one cable from box in my backyard to modem directly but I still loose connection and speed has not improved.
When i loose connection the white light on modem stay lit steady. I see lot of log entries when i loose cvonnection. Here is an example:
| [IGD][10850]: Delete Port mapping (null):22749 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Delete Port mapping (null):22748 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Delete Port mapping (null):22748 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Add Port mapping :22750 to 10.0.0.168:9000 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Add Port mapping :22749 to 10.0.0.168:8000 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Add Port mapping :22749 to 10.0.0.168:8000 | 2020/7/03 15:24:28 | Notice |
| [IGD][10850]: Add Port mapping :22748 to 10.0.0.168:80 | 2020/7/03 15:24:28 | Notice |
| IGD[10850]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22750, protocol TCP | 2020/7/03 15:24:28 | Notice |
| IGD[10850]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22750, protocol TCP | 2020/7/03 15:24:28 | Notice |
| IGD[10850]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22749, protocol TCP | 2020/7/03 15:24:28 | Notice |
| IGD[10850]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22749, protocol TCP | 2020/7/03 15:24:28 | Notice |
| IGD[10850]: igd.info IGD_pii_del_portmapping_entry: remote-host (null), ext_port 22749, protocol TCP | 2020/7/03 15:24:28 | Notice |
Comcast can not find the problem. Can anyone help? Tks..
No Responses!