Visitor
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1 Message
Frequent Outages
I live in the Lehi/Saratoga Springs Utah area. For the past several months we have been experiencing very frequent outages. Sometimes lasting an hour or two, but sometimes lasting four hours or more. What is causing all of the outages, and what is being done to prevent them? If this continues, it might be time to look for a new provider.
XfinityMelinda
Official Employee
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132 Messages
22 hours ago
Greetings @user_mkpxwk, and thank you for posting on our Xfinity Forum. That’s definitely frustrating, especially if it’s happening frequently. We want to help get this resolved. Have you checked our Xfinity app or our outage checker to see if anything is showing for your address?
Outage checker link: https://www.xfinity.com/support/articles/check-service-outage
If nothing appears there and the issue continues, please let us know. We're happy to help!
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