7 Messages
Frequent Modem Warnings
My NetGear CM1000v2 modem reports the following warnings every few hours:
- RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;[Edited: "Personal Information"]
CM-QOS=1.1;CM-VER=3.1; - Dynamic Range Window violation
My connection seems to be stable. Should any action be taken to address these warnings?
XfinityRay
Official Employee
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2.2K Messages
1 month ago
Hi there, clayton.c! I hope you are having a good start to the week! You are at the right place for assistance with the modem's power level. I am glad that there are no service issues happening with the warning you are seeing. The power level does not always cause problems with your service it is only slightly out of range. The power level at my own modem runs a touch high but it works great so I leave it alone.
Do you have any amplifiers or splitters between the coax wall outlet and the back of the modem?
When was the last time you reset the modem?
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EG
Expert
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106.9K Messages
1 month ago
@clayton.c @XfinityRay
An FYI. It is equally important to keep track of the downstream SNR (Signal to Noise Ratio) and the upstream power level values as well.
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