Frequent Internet Outages HELP XFINITI
We continue to have internet outages at our house. It's not just our house but all of the neighbors in our neighborhood that have xfiniti. We rely on internet for everything from working from to our security cameras and it's a huge cause of frustration when it randomly drops. It seems to be happening in batches. For instance, this week we will have 8-9 drops per day. Some taking longer than others. It happens for about 4-5 days. The xfinity internet status center shows that it's an unplanned outage. After about an hour things go back up. I've tried calling many times but it is impossible to get someone on the phone. When I do get someone on the phone, they end up trying to sell me additional services. If I could cancel I would but unfortunately Xfinity is the only service provider in our area with speeds at a gigabyte. I wouldn't wish this pain on my worst enemy. PLEASE PLEASE SEND A TECH TO LOOK AT OUR LOCAL NODE. THERE IS AN ISSUE. I PROMISE YOU.