Frequent Internet Connectivity Failures
I was asked by Comcast to install a DOCSIS compliant modem and installed an Arris 6141 in place of my older unit that had no issues. The new modem had infrequent connectivity problems that could be reset by cycling power but, over time, the outages became more frequent. Some weeks, the modem went offline at least once a day. Sometimes, several times a day. There are weeks with no outages followed by periods of daily issues that can't be reset with a simple reset. Often, it takes hours to reestablish a bonded connection.
The modem sends a packet and waits forever with a flashing Receive LED. I returned the unused "Transporter" boxes installed after the cable signal was scrambled and direct connection to a TV was no longer possible. Think that was what they were called - provided a few low def channels. There is now a single set-top box in use on the TV side of the splitter.
I've seen mention of the issue but no solution to the problem. When the modem goes offline, the TV set-top box is still up and running.
I get the same register values as others who have noted the problem.