free xfi pods

For years, I was locked in with a cable/internet company that was not good, but they were our only option in my town. Xfinity was finally able to service our area and I was thrilled!!! I was one of the very first new Xfinity customers in my area. During installation I was told that if the Wi-Fi wasn't good through out the house we would be eligible for free xfi pods. After having service for a few weeks we determined that we did not get coverage throughout our house and when calling Xfinity we were told the only option is to purchase the pods. My old service may have been horrible, but at least it worked throughout my house! Opting to NOT purchase the pods, as they are costly (in my opinion), we dealt with the poor quality of internet service and knew that we could only get a good signal if we were in sight of the modem.  Not too long ago, knowing how bad the other options are where I live, we renewed our Xfinity plan and upgraded to a faster internet, hoping that would resolve the issue.  No such luck! In fact, we think it may even be worse. Our downstairs is a big L shape. The modem is in the bottom right of the lower line of that L. By the time you get to the top of the L, which is about 34 feet away, no service. I have received and submitted multiple surveys asking about my service and every time have expressed dissatisfaction. When asked if I'd like a follow up, I get nothing. Of course, as with everyone else in this forum, the link for free xfi pods brings me to "you do not qualify" and the only option is to purchase these costly pods. Well, no, that is not my only option. There are other cable/internet providers in the area and it is seeming as though the best option may be to go back to them.