Forgot SSID password

If you are asking about your Wifi network name and password (aka "Network Key"):

• If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password
• If you are not using a Comcast device please post the model number of your WiFi router or gateway and we'll try to help.

If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other web pages:

• https://www.xfinity.com/support/articles/changing-or-resetting-your-password

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