hutchman5000's profile

New Poster

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1 Message

Wed, Dec 9, 2020 2:00 AM

Forgot password and/or password has been changed w/o proper knowledge?

Somehow either the ID or the password on my modem got changed I've tried every single type of password that I would ever use and nothing is worked so somehow I got changed and I don't know what it is and they don't have a forgot password or user ID link there so how do you get into it if you can't get into it?

Responses

EG

Expert

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87.1K Messages

6 m ago

Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch.

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