1 Message
Flashing red lights
Our internet randomly dropped and went out this afternoon. No storms or anything. We followed reboot and that didn’t work. We’ve tried three cables in three different rooms in the house and nothing is working. It seems so random and the assistant isn’t much help. They can send a tech but not till later in the week and both my husband and I work from home. Frustrated!
XfinityThomasA
Official Employee
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2.2K Messages
14 hours ago
Thank you for your feedback and for joining the forums' community, user_bn12py. This is not the experience we want and we appreciate the chance to help out. Have you checked the Status Center or Xfinity app to see if a service interruption was reported for your address?
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