Visitor
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1 Message
Firmware update
I understand there was a firmware update recently, and it is affecting Netgear CAX30 routers. Do you have a fix for this?
Visitor
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1 Message
I understand there was a firmware update recently, and it is affecting Netgear CAX30 routers. Do you have a fix for this?
user_bee3b9
Visitor
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1 Message
2 years ago
The fix is to do a hard reboot of your router. Reset to factory settings and reconfigure. I messed with this for 2 days. Had a technician out to my house, everything checked fine. Customer service finally told me my router was old and not compatible anymore. Bought it about 6 months ago. So anywho found a thread online. Works great now.
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XfinityChristy
Official Employee
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2K Messages
2 years ago
@user_2cccbf Thank you for reaching out via our Xfinity Forums. Have you had a chance to reboot your Netgear equipment in the last 48 hours? Do this tends to fix issues like that and complete the firmware update.
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EG
Expert
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110K Messages
2 years ago
@user_2cccbf
To reset the device to factory defaults, press and hold in the recessed reset button on the rear for 25-30 seconds. You will lose any customized settings, and they will need to be re-configured from scratch if you do so.
Good luck !
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ossodiseppia
Contributor
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22 Messages
2 years ago
Can someone please provide the correct/current firmware version?
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