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I was recently sold a line of goods by an xfinity rep and his girlfirend.   We had centurylink and we had decent service. but they promised much better service thoughout our entire home.   they said if we needed an extender it would be provided.    Well I have been figthting with the sales reps, the AI assistant and then the chat person,   No help.    We don't get adequate service in the lower level and now they say I need to purchase an extender at my cost.    So now I am paying more for xfinity and I am getting poorer srvice than I had with centurylink.      Is my ony option to remove the xfinity service from our home and go back to centurylink?     Over promised and underdelivered from xfinity.