user_s4j8dg Thanks for posting on our Forums. Unfortunately, we don't have an estimated timeline or list of when the network upgrades will be completed. Our technicians have advised that they are continuing to work across the nation to bring these enhancements through this year and the next. My best recommendation is to have the Xfinity app available and periodically check for planned maintenance. You can also make sure your contact information is up-to-date, since a notification would be sent a week before, the day before, and the day of the work starting in your area.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_s4j8dg
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3 Messages
4 months ago
@Xfinity Support are you going to respond? I sent you a DM as well.
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EG
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108K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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108K Messages
4 months ago
@user_s4j8dg As an FYI. Sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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