False Positive Block on AI API Endpoints

​I am writing to formally report a persistent issue with my Xfinity internet service regarding the incorrect blocking of specific professional API endpoints.

​As a software developer, I frequently utilize various AI and cloud computing platforms via their official API ports. Recently, your xFi Advanced Security system began flagging and blocking these legitimate outgoing requests, treating them as "security threats."

​While I have tried disabling the "Advanced Security" feature in the Xfinity app, the block persists at the gateway level. This is severely hindering my professional work. These are standardized HTTPS/REST API calls to globally recognized tech platforms, not malicious traffic.