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Saturday, July 11th, 2026 5:51 AM

Failed connection message

I have no internet, I tried troubleshooting and now I can't even see my wifi name to co nect. 

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Expert

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119.2K Messages

11 hours ago

Have you first tried power-cycling / re-starting the device by unplugging it for a minute ? Still no joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear (or use the WPS button if it doesn't have a reset button hole) for 25-30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter.

Good luck !

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