U

Friday, November 8th, 2024 6:36 PM

Extremely high latency

I've had extremely high latency for the past several months. I've replaced all of my home networking equipment, tried a router provided by Comcast and this issue has not improved. I routinely have packet loss and call drops when I'm on work meetings. My download/upload speed is excellent but this high latency is making working from home a misery. See the image below.

6 Messages

22 hours ago

I saw that you commented on my post earlier. It looks like we got the same problem here - hear me out it is not your modem at all, it just Xfinity having a congestion where the node is out cappacity that they have to send a maintain team out to fix it ( Which I mean a wiring team not the home technician because they would tell you over and over again everything is fine but it is not )

5 Messages

Agreed. I had a technician come out and was super awesome. He spent a lot of time testing the line to my home and everything was fine. The problem exists somewhere in their network, I suspect between 6 & 7 in my screenshot.

forum icon

New to the Community?

Start Here