Extreme internet keeps dropping intermittently

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

O/k What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

It is a wireless configuration 99% of the time.  However, I did connect directly via a wired connection and it also dropped.  Very frustrating.  I tried to expand the network and spread out the traffic via a Google mesh network and that did not help either so I removed it and reverted to just the Extreme modem.  

I have a Technicolor, cgm4140com.  Revision 2.2

I can't login with my proper credentials to get that information.  the gateway says that its an incorrect userid which is not true unless I am missing something.

Try getting them here http://192.168.100.1 or here http://10.0.0.1

The 192.168.100.1 just spins and never gives me any info.  The 10.0.0.1 gives me the first 15 connected devices in a table and some high level info but when I try to login via that page it doesn't recognize my login information. 

The default username is admin and the default password is password

You are going to be very disappointed with me.  I used admin/password, changed the password and thought I had properly saved it to my password app and didn't.  Now I just get locked out for 5 minutes at a time for 3 failed attempts.  any ideas?  Thank you for your patience here.

@farandsure1892 

Bear in mind that if you do do the above, you will lose any customized settings, and they will need to be re-configured from scratch.

Thanks @EG for the username/pw hint!  

Did you find a solution here?