extender conflict with pods

I have a Gateway and 3 gen2 pods.  When I added the storm-ready extender, the pods went offline and will not come back.  Is there a solution?  I have rebooted both the Gateway and the extender several times with no change.  I have tried re-installing the pods several times with no change.  The faq for the extender says that it is compatible with gen2 pods.  Is that accurate?