Exposed cables, slow internet. How to get the wires protected from elements?
I live in a condo and found our cable connection panel is wide open, with dangling cables and connectors completely exposed to the elements. How do we get this fixed?
Pictures of the panel/dangling wires.
I'm having internet connectivity issues where my 100 MBPS service drops down to 10 MBPS to 30 MPBS to 120 MBPS or drops completely. Phoned customer service several times today but no resolution, tech call scheduled for next week, which is problematic due to working from home due to covid. Need resolution.
I'm using ARRIS DOCSIS 3.0 Cable Modem, no more than a year old. Ruled out router issues by hard wiring directly to modem with ethernet cable. Have rebooted and gone through programmatic reset multiple times today.