user_ni2xku, Hi there! Thanks for reaching out. Seeing exposed cables is definitely a concern. You've come to the right place. Our team of experts is dedicated to resolving cable concerns such as this over social media. We can help. Are you an account owner for one of these homes by chance? Have you checked if these are indeed Xfinity cables and not another utility company? Are you able to send over a picture of the exposed cables?
EG
Expert
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111.6K Messages
21 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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2.4K Messages
20 hours ago
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