11 Messages
Experiencing SYNC Timing Synchronization Failure
Recently connected a new Motorola MG 7550 router /modem. We've been experiencing periodic disconnections lasting from less than a minute to several minutes. Logs show the following....
| Time | Priority | Description |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=xxxxxxx;CM-QOS=1.0;CM-VER=3.0; |
| Sun Jan 07 17:08:41 2024 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxCM-QOS=1.1;CM-VER=3.0; |
| Sun Jan 07 17:08:45 2024 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xxxxxxxxx;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jan 07 17:08:48 2024 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=xxxxxxxxxxCM-QOS=1.1;CM-VER=3.0; |
| Sun Jan 07 17:53:24 2024 | Critical (3) | Resetting the cable modem due to docsDevResetNow |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=xxxxxxx;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv6 |
| Mon Jan 08 03:14:22 2024 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0; |
No Responses!