executive custome service

I was offered $71.30 for 72 months of hulu, disney+ and peacock, but when asking agents about it I get a lot of yes, then no, then maybe, then yes, then no then maybe, round and round again. No one seems to wants to be forward stating various ever changing reasons. Called and emailed local and corporate alike to a never ending stream of quit. can comcast actually honor their deals? opr do they purposefully pit agents against each other?