Contributor
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29 Messages
Excessive latency/jitter
For the past few weeks, I've had unstable latency and jitter in the evening time. Mornings are fine, so its seems like a congestion issue. See examples below:
Morning (9:00AM)
Google.com
Ping statistics for 216.58.194.174:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 36ms, Average = 33ms
Evening (6:45PM)
Google.com
Ping statistics for 216.58.194.174:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 211ms, Average = 60ms
Comcast.com
Ping statistics for 69.252.80.75:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 161ms, Average = 88ms
Tracing route to google.com [172.217.3.174]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms RT-AC66U_B1-0DA0 [192.168.50.1]
2 45 ms 66 ms 17 ms 96.120.102.141
3 52 ms 33 ms 42 ms 96.110.248.189
4 17 ms 36 ms 51 ms be-101-ar01.seattle.wa.seattle.comcast.net [68.86.96.89]
5 76 ms 23 ms 38 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.86.93.165]
6 14 ms 19 ms 26 ms be-2211-pe11.seattle.wa.ibone.comcast.net [96.110.32.230]
7 64 ms 21 ms 14 ms 50.208.232.242
8 18 ms 17 ms 15 ms 108.170.233.131
9 35 ms 34 ms 21 ms 108.170.233.157
10 51 ms 119 ms 53 ms sea15s11-in-f14.1e100.net [172.217.3.174]
Latency starts on first hop outside my home network; I have tried connecting directly to my modem with the same results as well. I've checked my modem signal levels and those are within range, too. Any help here is much appreciated.
umeshkarthy
New Poster
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1 Message
5 years ago
exact same issues with me as well... unable to take any calls from home because of this... unable to reach xfinity support on phone either...
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dcuddie
Contributor
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29 Messages
5 years ago
Yeah, it's pretty lame. I'd much rather have low and stable latency over crazy, fast speeds, especially for gaming. I don't see the point of 1 gig speeds if my latency is all over the place.
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dcuddie
Contributor
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29 Messages
5 years ago
Do techs occasionally check in on these forums or is this more for ranting?
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