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Visitor

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4 Messages

Wednesday, May 24th, 2023 5:04 PM

Excessive High Uncorrected and Very Frequent Interruptions

Hi,

I know there are several similar reports/questions like this, but thought it is worth it to send in my own stats.
Here's the background: in the last four months, I've called in to customer support several times. Each time I get someone in remote support overseas who says to reboot my modem, and then asks me if it solved my problem. Of course it would solve the problem, it just restarted the whole handshaking routine again from my modem to the headend.  
At my insistence, I asked for a technician to come out. There have been three technicians to come out and do the similar things. 
Two in the last week.
Two contractors, and finally one Comcast Xfinity employee. Tested my modem, cleaned the terminals, tested the internal line, tested the connector box, put in a temp cable from tap extender to house connector box, tested from the tap with my modem, did all their tests with their tools at each point.  The last two techs, submitted reports for followup by the maintenance team (for the infrastructure) as they cleared my connection, cable, modem, etc. They thought the whole tap box or maybe a part of it might need to be replaced. But the error was at Xfinity, not with anything in my home.  The employee tech followed up with his manager, who himself came out to my house, and asked me all the usual questions and did his own inspection.
He said he would follow up.

So far, nothing has changed. Sometimes I can watch a whole streamed movie with just one or two interruprtions. Sometimes interruprtions are five minutes apart. Sometimes I reboot the modem, other times I go read a book.
Anyway, enough of my story.

Here is the connection table. I will get the event log and clean out the MACs in a while. Note that OFDM errors are very high, excessively so.

Connection
   Startup Sequence    
   Startup Step Status Comment

  
   Acquire Downstream Channel 475750000 Hz Locked
  
   Upstream Connection OK Operational
  
   Boot State OK Operational

  
   Configuration File OK
  
   Security Enabled BPI+
  


   Connection Status    
   System Up Time 1 days 17h:33m:32s  
  
   Network Access Allowed  
  


   Downstream Bonded Channels  
  
   Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected
   1 Locked QAM256 1 475.8 5.7 41.0 2383628 1081313
   2 Locked QAM256 2 481.8 5.5 41.0 3255016 1940357
   3 Locked QAM256 3 487.8 5.5 41.0 4151397 3048808
   4 Locked QAM256 4 493.8 5.2 40.7 5061173 4585609
   5 Locked QAM256 5 505.8 4.8 40.6 6427908 8633102
   6 Locked QAM256 6 511.8 4.5 40.5 6670905 10698742
   7 Locked QAM256 7 517.8 4.5 40.4 6539382 12320336
   8 Locked QAM256 8 523.8 4.5 40.5 6502735 13919523
   9 Locked QAM256 9 529.8 4.3 40.2 6745099 15695825
   10 Locked QAM256 10 535.8 4.3 40.3 6480951 16311989
   11 Locked QAM256 11 541.8 4.2 40.3 6514212 17148665
   12 Locked QAM256 12 547.8 3.8 39.9 6620971 17882539
   13 Locked QAM256 13 553.8 4.1 40.2 6903686 18685334
   14 Locked QAM256 14 559.8 4.2 40.2 6923864 18986485
   15 Locked QAM256 15 565.8 3.9 40.0 7087080 19582126
   16 Locked QAM256 16 571.8 4.1 40.1 7084929 19838843
   17 Locked QAM256 17 577.8 4.2 40.0 7134622 20048142
   18 Locked QAM256 18 583.8 3.9 39.8 7224011 20382044
   19 Locked QAM256 19 589.8 4.2 40.0 7248348 20719006
   20 Locked QAM256 20 595.8 3.9 39.9 7351174 21139586
   21 Locked QAM256 21 601.8 3.9 39.6 7418753 21590023
   22 Locked QAM256 22 607.8 4.0 39.8 7456446 21975582
   23 Locked QAM256 23 613.8 3.7 39.6 7613179 22730809
   24 Locked QAM256 24 619.8 3.4 39.4 7738622 23406811
   25 Locked QAM256 25 625.8 3.8 39.7 7755321 23845575
   26 Locked QAM256 26 631.8 3.7 39.6 7685531 23734717
   27 Locked QAM256 27 637.8 3.5 39.5 8001517 25055394
   28 Locked QAM256 28 643.8 3.7 39.6 7941306 24962439
   29 Locked QAM256 29 649.8 3.3 39.4 8349328 26446751
   30 Locked QAM256 30 655.8 3.1 39.3 8543668 27074348
   31 Locked QAM256 31 661.8 3.5 39.3 8630606 27537423
   32 Locked OFDM PLC 33 780.0 0.7 37.3 1646975334 644011


   Upstream Bonded Channels  
  
   Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)
   1 Locked SC-QAM 6 5120 16.3 44.3
   2 Locked SC-QAM 7 5120 22.8 44.3
   3 Locked SC-QAM 8 5120 29.2 44.8
   4 Locked SC-QAM 11 5120 35.6 45.0
   5 Locked SC-QAM 12 2560 40.4 46.3


   Downstream Frequency Setting    
   Downstream Frequency Select   
  

Visitor

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4 Messages

4 days ago

This is the event log from this morning. No one was doing anything significant, other than me submitting this question to you guys.

Event Log
Time Priority Description
00:09:15
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:15:54
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:16:25
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:28:50
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:32:23
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:35:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:36:19
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:39:53
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:42:43
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
00:54:44
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:00:05
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:02:43
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:04:42
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:07:54
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:12:52
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:19:00
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:28:40
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
01:58:39
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:10:24
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:18:30
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:18:48
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:23:53
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:26:57
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:29:54
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
02:32:59
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:00:18
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:11:49
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:20:07
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:30:28
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:33:48
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:48:45
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:50:53
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
03:52:02
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:10:21
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:21:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:26:31
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:38:09
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:42:55
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:48:16
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:51:01
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
04:57:28
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:07:30
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:17:26
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:21:11
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:26:56
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:29:27
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:31:30
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:33:32
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:35:00
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:47:04
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
05:57:11
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:05:20
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:21:24
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:25:59
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:27:49
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:30:22
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:34:29
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:36:43
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:37:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:48:25
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:52:34
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
06:55:02
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:05:38
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:09:43
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:19:32
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:28:23
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:38:53
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:44:59
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
07:55:28
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:01:01
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:02:37
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:10:40
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:11:21
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:20:34
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:21:19
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:28:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:36:29
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:43:25
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:48:45
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
08:56:12
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:01:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:25:17
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:26:49
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:32:04
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:37:05
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:45:10
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:49:05
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:52:05
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:52:56
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
09:59:14
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:01:33
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:04:34
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:18:07
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:20:38
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:22:51
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:25:15
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:35:45
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
10:39:57
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
11:34:43
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;
11:36:47
Wed May 24 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=myModem;CMTS-MAC=headend;CM-QOS=1.1;CM-VER=3.1;

Visitor

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4 Messages

4 days ago

Do you have any suggestions where to look, what to look at? Anything that can help me solve this problem?

Visitor

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4 Messages

3 days ago

Update morning of May 26. After  three days of no interruptions and only Notices, no Critical events in the log, I assume that whatever issues there were, have been addressed at the CMTS.  All is good, and i hope this lasts.

I think i have a screen cap of the log from a few days ago showing the interruptions. But as it has the MAC id, can't show it here.

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