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Friday, February 20th, 2026 8:27 PM

Ethernet speed below 100 Mps

It seems my Xfinity router is limiting my ethernet speed to 89 MPS. I just installed new cat6a cable with no improvement. Ethernet port lights are flashing Amber. How can I get the speed improved. Router speed is over 700M.PS

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Official Employee

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2K Messages

12 hours ago

 

user_gio33i Hello, I am sorry you are having service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. First I will ask a few questions to better understand the root of the problem. We value you as a loyal customer and would like to resolve this issue, so you can enjoy our great service.  To avoid repeating any steps you may have already taken, can you please describe what you have done to resolve your service issue? 

 

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