Visitor
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4 Messages
ethernet ports not working after storm
I had a bad storm that knocked out our power for a few hours. When it came back on the modem (xb8) wifi works but none of the ethernet ports work.
Don't know what the best way to correct my problem. I smelled a slight burnt smell and thought it was my power supply on my computer but it works fine.
EG
Expert
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119.2K Messages
6 hours ago
Have you first tried power-cycling / re-starting the device by unplugging it for a minute ? Still no joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear (or use the WPS button if it doesn't have a reset button hole) for 25-30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter.
Still N/G ? Get it swapped for another. The ports are probably toast.
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