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Ethernet not working, Arris SBG10, No DHCP server was found
All Ethernet connections to my combo modem/router (Arris SBG10) are not working. I have tried multiple computers with multiple cables. The Wi-Fi works fine. Resetting the modem/router didn't help nor did factory resetting the modem/router. All computers I connect with an Ethernet cable have a 169.254 IPv4 address, suggesting the DHCP server is not working. When diagnosing the connection on a Windows 11 device, there is a "No DHCP server was found" error. However, when I login to my modem settings (192.168...), the modem has DHCP enabled. Therefore, I believe that Xfinity is causing the problem. All standard customer service options are abysmal and haven't helped me in the slightest.
How can I get Ethernet to work in my situation?
EG
Expert
•
108K Messages
11 hours ago
Have you contacted Arris customer support about ths as this can't be a Comcast problem ? It's a a LAN problem.
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