1 Message
Ethernet connection issues
On my PC when I plug in Ethernet to access my 240 hz my games will not play. Internet access says everything is working yet won’t connect to game servers properly. Drivers and everything are up to date. When on WiFi only everything works perfect but I can only access 160 hz
XfinityChristy
Official Employee
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2.1K Messages
2 years ago
@user_61y5uk Welcome to the XFINITY forums page where we have an awesome community of experts and specialists on stand-by to help with service issues over social media! Thank you for patiently waiting for help. I am sorry to learn that you are having an issue with your connection. I never like service issues as it is seriously frustrating when trying to work from home and when gaming. We are the perfect place to post your issue for help with a solution. Have you had a chance to swap the Ethernet line to see if a new one helps with the connection?
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