Hello @huberoy123, thank you for taking the time to leave a post. Sorry to hear that you’re having trouble connecting to Wi-Fi. I know how frustrating that can be. Just to help narrow things down, does your device show your available Wi-Fi network at all? If not, can you check whether Wi-Fi is enabled on the device?
EG
Expert
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115.5K Messages
2 days ago
Do you see the WiFi signal SSID (home network broadcast name) in any of your devices settings ?
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XfinityMarshante
Official Employee
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843 Messages
9 hours ago
Hello @huberoy123, thank you for taking the time to leave a post. Sorry to hear that you’re having trouble connecting to Wi-Fi. I know how frustrating that can be. Just to help narrow things down, does your device show your available Wi-Fi network at all? If not, can you check whether Wi-Fi is enabled on the device?
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