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Wednesday, August 2nd, 2023 2:35 AM

Closed

Ethernet Cable

I have the Xfinity router/modem. Working from home and work IT wants me to connect using Ethernet cable…no port on router / modem to plug cable in to

Problem Solver

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1.5K Messages

2 years ago

If you give us some model numbers, some folks here could suggest something.  

Coax comes out of the wall.  That connects to a straight modem or gateway, what's the model number on the sticker on it?

Then is that connected to something with an Ethernet cable, and what is the model number on that?

4 Messages

2 years ago

on the back of the modem it has 2 phone and 4 ethernet ports

Problem Solver

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1.5K Messages

2 years ago

Ethernet ports on it don't work??  They should.  They are 10/100/1Gbps Ethernet ports. 

Official Employee

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898 Messages

2 years ago

Good evening. What is the model of your gateway? All our gateways should have at least one ethernet port on the back. 

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