Estimate on when my neighborhood is going to be upgraded to Genesis?

My whole town has been moved to fiber and genesis (mid-split). When is my neighborhood going to be upgraded? Is there a tracking site or coverage site that might give some information?

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XfinityRichard

Official Employee

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2.3K Messages

1 month ago

Hi there, @BlueFrogSlayer Thank you so much for reaching out. I do apologize, at this time we do not have a way to track when a specific area will be upgraded. I'm very sorry for the inconvenience.-Richard

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BlueFrogSlayer

Regular Visitor

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3 Messages

Thank you. Is there someplace I can ask this question, phone number, group I can call, etc.? Someone has to know.

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1 month ago

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XfinityVictor

Official Employee

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1.6K Messages

BlueFrogSlayer I am sorry, we do not have contact information for the department that would determine that.

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1 month ago

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BlueFrogSlayer

Estimate on when my neighborhood is going to be upgraded to Genesis?

XfinityRichard

BlueFrogSlayer

XfinityVictor

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