user_ra1803's profile

Tuesday, August 22nd, 2023 2:55 AM

Closed

ERR_ADDRESS_UNREACHABLE

I’m having constant problems with ERR_ADDRESS_UNREACHABLE.

I’ve tried all browsers, reset the modem, reset the network device, deleted cookies, and deleted the cache, and nothing resolves.

The technician from Xfinity was in my residence and said the signal was excellent. So I told him the problem could be in the Gateway/ DNS. So he switched the modem to the same model. 

But, unfortunately, nothing has been solved. That is, the problem persists.

Before everything worked well... This problem started and has been hindering me because it interrupts file transfer, causing various errors and problems.

Gateway details

Model Name: cgm4331com
Vendor: Technicolor
Revision: 2.0

Does anyone have any idea how to fix this?

Official Employee

 • 

2.3K Messages

2 years ago

Hey there @user_ra1803, thanks for reaching out to our forum for help with that error you keep running into. Is this happening on multiple devices or just one in particular? I really appreciate you already posting what you've tried on your end, that helps a ton. Also, is this impacting all addresses or just one? 

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