Epson Workforce 845 not connecting to Xb7 modem.
We are new to Xfinity internet. The white Xb7 was installed but the Epson Workforce 845 printer will not connect. The Printer printout indicates that a router/access point channel conflict has been detected. I’ve talked with Xfinity customer service and have not found a resolution. I’ve read that some have changed channels to connect the Xb7. Can anyone provide step by step instructions on how to do this? Xfinity suggested setting up port forwarding which was set up but still no connection. Any detailed instructions would be appreciated. Need my printer up and running as soon as possible. Thank you.