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Monday, May 6th, 2024 2:51 AM

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Epson workforce 645 will not connect

After getting new router from comcast I am unable to get my Epson workforce 645 to connect to the WiFi. 

Expert

 • 

110K Messages

1 year ago

The two WiFi bands SSID's have been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined SSID's.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 names and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi 


Try associating the printer with the new 2.4 SSID (broadcast name) and password. Be advised that the instructions at that link may not apply anymore as the selections may have been disabled by them... YMMV.

Official Employee

 • 

1.6K Messages

1 year ago

Hello user_usfz90  did the recommendations from our Community Expert @EG help in getting the Epson 645 connected? 

 

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