Visitor

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6 Messages

Wednesday, January 18th, 2023 12:44 PM

Closed

EPON Fiber and Routers

Can I use my ASUS router (RT-AC86U) with the EPON Fiber modem?

I need to have my security camera system and desktop PC connection hardwired and wifi for laptops, TVs, phones.

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Expert

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117.2K Messages

3 years ago

They may try to get you to or require you to rent their proprietary equipment... YMMV... Please post back with how it goes, thanks !

(edited)

Visitor

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6 Messages

3 years ago

Well, installer was given wrong address (st instead of ave) so no installation today, rescheduled for next Wed.

Expert

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117.2K Messages

3 years ago

@user_a847ea 

Oh brother.... Sorry to hear..

Visitor

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6 Messages

3 years ago

Well, got a text saying they weren't coming until Feb now. Tried calling and just endless recorded prompts that never let you talk to a real person.

So decided I don't any part of this company right now, told them to delete all my personal info and close my account.

Visitor

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6 Messages

3 years ago

Update: An Xfinity installer showed up to house this week even though I told them to cancel my service/appt. previously. He told me that the order was never canceled.

I decided to go ahead and have the service installed. The installer was experienced, pleasant and answered all my questions before I agreed to the install.

I opted for the 400mbps package. Speeds avg. about 460-470 down and about 12-14 up.

The gateway modem has 3 x cat5 outs and 2 x phone outs.

I hooked up my Asus router after the Xfinity gateway and had no issues with connectivity. Speeds remained just about the same.

Using a VPN speeds dropped about 50% so getting around 225 down and 12 up using a VPN. I tried 3 different VPN services and

speeds didn't vary by more than 15 down between them.

I'm going to have a choice in the near future as another company is installing their fiber throughout the city so I'm glad now I went ahead

and tried Xfinity's EPON fiber service.

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