Visitor

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5 Messages

10/02/2026 12:21 PM

Enhanced/symmetrical upload speed availability in my area/account (21771)

Hello.  A significant amount of outages occurred in my area (21771) in the last few weeks, with daily notices of intermittent outages for network enhancement.  Can someone check if my location is not capable of enhanced, symmetrical network speeds?  

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Official Employee

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3.2K Messages

23 days ago

@AJSurfs Thanks for sending this post. Let's continue our conversation via DM.

Expert

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122.4K Messages

23 days ago

@AJSurfs @XfinityRaul 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

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