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Enhanced speed zone
From what I understand, I live in an enhanced speed zone (evident that the 2gbps internet plan is available at my address), however, it only appears that I get the enhance download speeds and not enhanced upload speeds as I am stuck at the 40mbps level. I am using a netgear cm2000 modem which should have no problems providing the speeds I should be getting. Any idea?
EG
Expert
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110.4K Messages
1 month ago
Please see this post for info;
https://forums.xfinity.com/conversations/your-home-network/xfinity-internet-upload-speed-capped-at-40-mbps-should-be-around-200-mbps-as-part-of-2000200-gigabitx2-plan/6695af668c8da0745adc95ab?commentId=6695c2378c8da0745adc99b6
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XfinityJohnG
Official Employee
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1.7K Messages
30 days ago
Thank you for reaching out to us here @gkt1008. Have you verified that the modem is compatible with the next generation speeds at the https://www.xfinity.com/support/internet/customerowned site?
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EG
Expert
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110.4K Messages
30 days ago
@XfinityJohnG
Their CM2000 is indeed not compatible. I already posted info that corroborates that fact...
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EG
Expert
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110.4K Messages
29 days ago
@train_wreck
Thank you for the vote of confidence old pal !
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EG
Expert
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110.4K Messages
28 days ago
@train_wreck
Ha ! Volunteering to help people is very rewarding !!!
(edited)
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