Skip to main content

    Support

    Offers

U
user_jvksdg
1st Topic

1 Message

Thursday, February 6th, 2025 8:44 PM

Enabling WPA3 on my XB7 technicolor router?

I have a XB7 Technicolor router which supposedly supports WPA3 but when I navigate to where I can change from WPA2 there's no option other then WPA2 and open.

Question

 • 

Updated 

2 days ago

39

1

0

XfinityAngie

Official Employee

 • 

1.8K Messages

2 months ago

 

user_jvksdg, Thank you for reaching out to Xfinity Support. This is what I found for you. Let me know if you need any other assistance. To enable WPA3 on your XB7 gateway, follow these steps:
  1. Sign in to the Xfinity app using your Xfinity ID and password.
  2. Select **WiFi** from the navigation at the bottom of the screen.
  3. Look for the option to change your WiFi security mode and select WPA3.

Ensure that all your devices support WPA3 to connect successfully, as it is the most advanced security mode available.

 

2

0

Callidum_Anatem

Visitor

 • 

1 Message

@XfinityAngie​ I too cannot select WPA3. As the original post mentioned, there's no option other then WPA2 and open. Please take the time to understand the problem. Scripted answers may improve your response metrics, but it does not help to suggest actions that do not address the problem as presented. 

Like

Reply

4 days ago

0

XfinityBenjaminM

Official Employee

 • 

1.9K Messages

 

Callidum_Anatem Hello! Thank you for reaching out to us here on our Community Forum. The information posted above is correct and is in no way "scripted", if you are having issues enabling WPA3 there could be other issues taking place. You also may need to consider upgrading if you have the XB7 modem, it may serve you better by upgrading to the XB8 as long as you have the speed to support the upgrade.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 days ago

0

forum icon

New to the Community?

Start Here