Visitor
•
3 Messages
Enabling bridge mode
Hello, I recently got a new XFi gateway for 1 gig internet. I am trying to connect my existing router to it. I followed the steps to enable bridge mode that is available in the help articles. However, when i open the admin portal, there is no button next to Bridge mode
its just empty like below. the browser says there is an error in the javascript
Bridge Mode:
user_mo59br
Visitor
•
5 Messages
3 hours ago
Hi, we've got another thread going on here with the same issue (https://forums.xfinity.com/conversations/customer-service/unable-to-turn-on-bridge-mode/6980c49cbef17951d8a6b119?commentId=6982aeca18df686529af935a)
I'm not an expert, but it looks like the button/switch is referenced in the html, it's just not showing up for some reason. It looks like people with multiple models are having this trouble so I don't know why xfinity hasn't fixed this yet.
2