New Poster
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9 Messages
Enabling Advanced Security is Stuck
My account is stuck with a message that displays - Enabling Advanced Security - We are still setting up Advanced Security. Please wait at least 10 minutes.
Well, I have been waiting for days ...
Been through a restart of my modem/gateway. I am having issues with port forwarding. Maybe this issue is a contributing factor.
screen shot of my error
Responses
RichardKick
Regular Visitor
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2 Messages
10 m ago
I am experiencing exactly the same problem starting on exactly the same date.
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mduz
Regular Visitor
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1 Message
10 m ago
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cdsilks
New Poster
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1 Message
10 m ago
same thing here. been on the phone with tech help multiples times nothing resolved and the advance security is blocking my security system. worthless to me at this point
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RichardKick
Regular Visitor
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2 Messages
10 m ago
Facory reset did the trick for me. First time I went back in it was still looking like it was stuck. Refreshed the page a few minutes later and it showed disabled. Reenabled, waited, refreshed, ad it was back on. Tried turning it off again, waited, refreshed and it showed disabled. So far so good.
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isaac_n
New Poster
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9 Messages
10 m ago
I managed to solve my problem by upgrading my Cable Modem. Previously I was using an Arris Group XB3.
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