Visitor
•
1 Message
Enable ONT for Personal Router
Hi, I'm requesting to enable this functionality on my account, per below references. Thank you!
https://www.xfinity.com/support/articles/member-owned-router-fiber-internet
Visitor
•
1 Message
Hi, I'm requesting to enable this functionality on my account, per below references. Thank you!
https://www.xfinity.com/support/articles/member-owned-router-fiber-internet
Community Best Answer
XfinityAmira
Official Employee
•
4.9K Messages
2 hours ago
Hi @user_wzec1e! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us and my team is here to support you. To assist you with removing the XER10 so that you can use your personal router, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
(edited)
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