Visitor
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3 Messages
Enable bridge without ethernet connection
It’s been a very frustrating day. I’ve got devices that require 2.4 GHz. But the app would not let me enable dual band. So I bought my own router. I was able to set it up, but the speed is crawling. So I tried to log into the gateway to enable bridge mode. But I use Macs and don’t have ethernet connectivity. So then I bought a thunderbolt dock adapter, but getting a flashing orange light and it doesn’t work. Where do I go from here?
XfinityAlfonso
Official Employee
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1.6K Messages
29 days ago
Hello user_siahha is this still a concern for you? Are all modems you are using third-party devices? A long as the Mac can connect to Wi-Fi, it should be able to log in to the admin portal for the modem.
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EG
Expert
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110.4K Messages
22 days ago
@user_siahha
Are you using admin for the default username and password for the default password ?
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EG
Expert
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110.4K Messages
22 days ago
In lieu of that, the only other choice is indeed to reset it back to defaults. The access creds will then become those of what was posted.
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