Visitor
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3 Messages
Enable bridge without ethernet connection
It’s been a very frustrating day. I’ve got devices that require 2.4 GHz. But the app would not let me enable dual band. So I bought my own router. I was able to set it up, but the speed is crawling. So I tried to log into the gateway to enable bridge mode. But I use Macs and don’t have ethernet connectivity. So then I bought a thunderbolt dock adapter, but getting a flashing orange light and it doesn’t work. Where do I go from here?
XfinityAlfonso
Official Employee
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1.9K Messages
4 months ago
Hello user_siahha is this still a concern for you? Are all modems you are using third-party devices? A long as the Mac can connect to Wi-Fi, it should be able to log in to the admin portal for the modem.
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EG
Expert
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112.9K Messages
4 months ago
@user_siahha
Are you using admin for the default username and password for the default password ?
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EG
Expert
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112.9K Messages
4 months ago
In lieu of that, the only other choice is indeed to reset it back to defaults. The access creds will then become those of what was posted.
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