U

Friday, August 9th, 2024 9:24 PM

enable bridge mode

how to put Xfinity gateway into bridge mode?

Accepted Solution

Gold Problem Solver

 • 

26K Messages

3 months ago

Official Employee

 • 

999 Messages

3 months ago

@user_y41b1x
Were you able to follow the article @BruceW suggested and get Bridge Mode enabled? I also recommend rebooting the gateway before and after making changes like toggling Bridge Mode. It definitely helps.

New Poster

 • 

2 Messages

@XfinityTony​   I've been told the XB6 modems and above don't use the 10.0.0.1 gateway login yet everyone keeps posting a link to that website. I'm assuming my XB6 has been in bridge mode since I set up the acct in 2017 as I have a personal router. I've had no issues with my wifi and then on 9/17 woke up and the XB6 wifi is the only one working well - router wifi super slow. I should be able to toggle it back to bridge mode, but cannot find a way to do this in the Xfinity iPhone app. I really don't want to deal with customer service -- is there any instructions on using the app to reestablish bridge mode??

Official Employee

 • 

848 Messages

 

BlackCat5 Hello, I hope you are having a good day! I am sorry bridge mode was dissabled. No need to worry here is a link that provides detailed instructions on how to enable bridge mode https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode. I understand you don't want to deal with customer service, but we are here to help if you have questions or concerns. I hope the link is helpful.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here